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Patient Care Team - Triage

Department: Clinical
Location: Asheville, NC

Welcome to the Family! The Family Health Centers is the largest physician-owned family medicine practice in Western North Carolina, proudly serving patients in Asheville, Arden and Hominy Valley. We offer a range of services including lab, X-Ray, bone density, etc.

We have an opening on our in-office Patient Care Team- Triage!

Patient Care Team duties include:

  • Providing telephone support and information to patients by responding to medical questions
  • Presenting information to the physicians and relaying their instructions back to the patient
  • Responsible for care coordination, patient phone queue management, and effective communication.

Patient Care Team Requirements:

  • Certified Medical Assistant, Registered Medical Assistant, or Licensed Practical Nurse
  • Minimum of 1 year of experience in acute care and or telephone nursing
  • Experience with an EMR (Athena) preferred.
  • This is an in-office position. Must be able to travel to and work onsite at our downtown Asheville office

Medical Assistants receive the following benefits:

  • Medical
  • Dental
  • Vision
  • Flex Savings
  • 401K
  • Paid Holidays
  • Paid Time off
  • Employee Assistance Program
  • 8- HOUR DAY SHIFTS
  • No Sunday work; No night shifts

We are an equal opportunity employe

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